. A separate email is sent for each booked guest. We seek to the extent feasible to accommodate the needs of all individuals with disabilities, including children. The best places to obtain specific information on required documentation and immunizations for your service animal are the U.S. Department of Agriculture's website, local customs offices in the specific ports, and from your service animal's veterinarian. Unlimited non-alcoholic beverage. Thanks! From Alaskas mighty glaciers to Europes great cathedrals to the Caribbeans white-sand beaches, explore the worldtogether or independentlyon a wide array of family-friendly shore excursions for every age, activity level and interest. *Expert Advice: Luggage Forward is a great way to avoid lugging formal wear for pre- or post-cruise hotel/land packages send baggage ahead of you that wont be needed for that portion of your trip in order to more fully enjoy your journey. Those looking for some casino action can find games for all levels of experience as well as complimentary lessons. Seat selection maps and airline baggage policies and fees can also be accessed where available. Holland America offers interline discounts on select sailings to ID90 Travel customers who are currently employed full-time with a domestic or international commercial passenger airline, to flight crew employees of Federal Express and United Parcel Service . WI-FI: Nieuw Statendam Q How will I know when Express Docs are ready for my booking? FACs are nontransferable, and nonrefundable. Benefits includes customized flight choices, competitively priced fares, and late arrival protection should you experience flight delays on the day you are en route to or from your cruise, along with the support of our team along the way. Also, is there onboard testing required for Canada stop? Exclusive interline rates rates with Holland America Line for the airline community and your friends & family members. Is the employee involved in the F&F booking process? Refunds will normally be made to your travel advisor. Are Family & Friend offers subject to change? For bookings made in the United Kingdom, Gibraltar, Ireland, Guernsey, Jersey and Isle of Man, submit written cancellations to Holland America Line, 100 Harbour Parade, Southampton.SO15 1ST or Enquiries@hollandamerica.co.uk. Seat assignments are controlled by the respective airlines but may be requested for most flights in the Flight Ease system based on availability in the airline's reservation system at the time of booking. Cancellation of Restricted Air will incur cancellation fees of the full cost of the ticket. Otherwise, proof of name change (e.g. It's your choice. Holland America Line will assist guests affected by airline schedule changes so that flights booked will meet ship embarkation and disembarkation requirements. Most locations will accept major credit cards and some will even accept U.S. dollars. Any fees related to seat assignments are collected by the airline directly. Can you get Have it all without the drink package. Once a booking is confirmed and accepted, full payment is due within 72 hours and standard cancellation penalty applies. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceed US$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. Please notify Holland America Line of your air travel schedule no later than 14 days prior to your arrival; otherwise, we will not be able to transfer you from the airport. This right does not apply to increases in Taxes or to Surcharges. Up to 15 drinks per day allowed, and bar service charges are included. With Express Docs you can access comprehensive, up-to-date information on all aspects of your cruise. Your Daily Program will list times and locations. Local Sales Taxes Applied where required. For safety reasons, travel irons, steamers, and electric water heaters/kettles may not be used in your stateroom. If you have any questions about whether the animal you wish to bring on board is, in fact, a service animal, you may contact ourGuest Accessibility Department. Having such documentation on hand, even if not required, may facilitate entry or departure. Dining requests should be made when you book, in advance of sailing. Please call 888-207-3536 afterwards your booking is confirmed to discuss the options. We seek, to the extent feasible, to accommodate guests with disabilities. For guests who have Holland America Lines Express Docs: Please Note: Luggage tags will be also available for you at the airport on the day of sailing and the pier prior to your final check in. Pricing changes occur once a week and are effective Wednesday-Tuesday. Holland America Line recommends that each guest keep all personal identification, airline tickets, customs forms, medications, jewelry, money, credit and debit cards and other high value or important items, along with the clothes and shoes you intend to wear the next day, separate from your tagged luggage. Park 'N Fly offers discounted off-airport parking rates through the Park 'N Fly Network offering service from more than 65 major airports nationwide as well as Port Everglades, Florida. Therefore if you are using a mobility scooter you may be asked to disembark your scooter and enter the coach by the front steps and ride safely in a regular coach seat, transfer to a provided boarding chair and take the lift onto the coach and transfer to a regular coach seat, or ride the lift on your scooter and then transfer to a regular coach seat. For information on alternative transportation arrangements and associated costs please contact ourGuest Accessibility Department. Guests may, if they prefer, use another visa service or complete the process on their own. You may want to take advantage of Holland America Line's Cancellation Protection Plan (CPP)because it is designed to help protect your vacation investment from loss. The Centers for Disease Control have put together two short videos to make your travel safe and more enjoyable. Holland America Line does not publish webcam information online. Our Signature package includes everything from our Quench Package along with your favorite premium beers, spirits, cocktails, and wines by the glass priced $11 and under. Our ships are subdivided into multiple watertight compartments separated by watertight doors that can all be closed from the ships bridge as well as at the door itself. Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. Imagine spring break in the Bahamas, a sunny winter cruise along the Mexican Riviera or a summer trip exploring the Mediterranean together. You may also receive arrival documentation from Immigration when arriving at the airport. Special dietary needs, such as vegetarian, diabetic or gluten-free meals, are easily accommodated with advance requests. The list should include the name of the drug, dosage and times taken. In some cases, it may be possible for your scooter to be stowed in the luggage compartment for use in the ports of call. For your convenience Holland America Line has partnered with two luggage transport services for your convenience. Guests who wait to check in at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves. The policy applies to all Holland America Line voyages. * Electrical devices such as small fans, power strips, multi plug box outlets/adaptors, and extension cordswithout surge protectorsare allowed onboard when used with proper caution. Q: Can I wear shorts in the main dining room? Important: Holland America Line recommends that each guest keep all personal identification, airline tickets, customs forms, medications and other important items along with the clothes and shoes he or she intends to wear the last day. Changes or cancellations may be made online up to 3 days prior to your scheduled cruise departure date. In other words: I dont want to book a dining experience and then be charged for it additionally. . A Go to https://www.hollandamerica.com/ and click the MY ACCOUNT LOGIN and follow the easy registration process. Fully Accessible 4.7. . Q If I make a change to my booking, will I be charged a fee to reissue the documents? You must be able to care for yourself, including dressing, eating and attending the ship's safety drills. You can do everything or absolutely nothing. Q: Are a jacket and tie required for men? Promotional credits are non-refundable. Please visit the following section Employment Agencies to find recruiting agency near you. Certain ship transfer operations (i.e. Personal checks are not accepted on board. After the cruise final payment due date, fees up to the full cost of the ticket may apply. Choose from options for calling only, calling and messaging or calling, messaging and data. In the event of unexpected travel delays and emergencies, please remember to bring additional prescription medication for at least 2 weeks beyond the length of the cruise. If you have purchased a transfer through Holland America Line or have booked a Land+Sea Journey and require a lift vehicle, please have your traveladvisor communicate with our Access & Compliance Department at 800-547-8493, as soon as possible, so we can arrange a special transfer or lift equipped motorcoach for your Land+Sea Journey. Guests are responsible for verifying the actual requirements and recommendations at the time of sailing. . Question 1 can you pay the different and upgrade to the elite beverage package? Management reserves the right to refuse service for any reason, including refusingservice of alcoholic beverages to intoxicated guests. Click Done when youre finished.). Can Transfers, Cancellation Protection Plan (CPP) and Cancellation Protection Plan Platinum (CPPP) be purchased through the Family & Friends Program? Only non-promo Onboard Credit can be used for cash withdraws and Casino play (cash/chips). Holland America Line does not recommend storing medication in any mini-bar. Roll-in Shower: Staterooms J1074, K1011 & K1012, Fully Accessible Just wear your favorite orange clothes and accessories, or purchase Orange Party essentials in our shops, and get ready for the time of your life. To order Greenhouse Spa products online, visit www.timetospa.com. Each Holland America Line vessel offers wireless access throughout the ship. Hi there. Passport requirement when minors travel with one adult on voyages governed by U.S. Western Hemisphere Travel Initiative (WHTI) (includes travel within Bermuda, Canada, Caribbean, Mexico, United States): When minors are traveling with only one adult 21 years of age or older, Holland America Line requires that all guests must be in possession of a valid passport. (Reconfirm international flights 72 hours prior to your departure from home.) A Rabbi is on board for High Holiday services. If you are using a PC, hold down the Ctrl+Shift+Delete keys. A 3% service fee will be added to your onboard account for all cash advances. Some of the world's greatest travel highlights are within reach, both before and after your cruise. For activities and programs for children age 3-17, please refer to the KIDS CLUB YOUTH PROGRAM section. - 'Have it all' and add a drink package, shore excursions, specialty dining and WiFi to any booking for one low price - see details here! These audits include both total ship and focused audits. Friends and family casino offer. I also like a port wine with my dinner (dessert) does Holland America carry any Ports or fortified wine? Suites B8101, SA7092 and staterooms K11049, VB11038, CQ10033, VE8142, VD7049, K6185, VC6158, V5051, V5048, FB1172, E1165 are ambulatory accessible. Consequently, you assume the entire risk of utilizing these third-party services subject only to whatever terms or arrangements are made by you or on your behalf with the service provider. Once final payment is received by Holland America Line and Online Check-in is completed, travel documents with your vacation details will be available approximately 50 days prior to your voyage date. I would like to know if it is possible to get Have it all without the drink package and how much less would it be? Please note the following general information about Luggage Direct: Bags VIP luggage delivery allows you to bypass the baggage claim and begin making the most of your vacation right away, without the burden of luggage. Pinnacle Grill is the ultimate steakhouse at sea, while Tamarind showcases the traditions of Southeast Asia, China and Japan with sensuous flavors. Cruise vacations are casual by day, whether you're on the ship or ashore. To ensure that happens, we have appointed a Designated Person who operates under the standards established by the International Management Code for the Safe Operation of Ships and for Pollution Prevention, commonly referred to as the ISM Code. Q Why are my luggage tags printing with the wrong stateroom number? I travel alone and pay the room for 2 people.Would it be possible to give to singles some perks,like 1 free excursion, some free drinks,some coupons for the Casino,1 free specialty dinner ? Jacket and tie are appropriate for gentlemen, while ladies wear a cocktail dress or gown. We have booked a have it all for this coming November on your newest ship The Rotterdam, heading to the Caribbean. Holland America Line's standard cancellation fees will apply to cancellations and no-shows for any reason and will be assessed based on the prevailing cruise fare at the time of booking. By combining Holland Americas Luggage Direct onboard airline check-in and Bags VIP luggage delivery services, you can check your luggage on the final day of your cruise and not have to deal with it again until it is delivered to your door! 1.) or call 1-888-737-9266. For a full overview of all policies, see Worry-Free Promise details. A Yes, check the 'All Guests' button, then click the 'Continue' button. If you are sailing on a Holland America Line Grand Voyage please visit Essential Information (hollandamerica.comfor visa information. An activity schedule for each age group will be delivered to your stateroom each evening. Kan ik met het have it all ook dineren in rudi, s sel mare op de Rotterdam? $16.00. For more information, consult your Customs Agency. Tickets are nontransferable and name changes are not allowed. This program is being extended so that each cabin with an eligible employee, as defined below, may add up to three (3) cabins on the same sailing at the interline rate. Booking on a 18 day Hawaii Cruise. Direct ship-to-shore telephones are provided in each guest stateroom. Please attach a tag to each piece of luggage you will be checking on the cruise. Baggage fees are the guests responsibility. For more than 140 years, Holland America Line has been a recognized leader in cruising. Yes, our vessels have specially designed staterooms for guests who require mobility assistive features. Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. Holland America's new refer-a-friend program lets past guests earn future cruise credits by referring friends and family to make a new cruise booking. Q I have a Mac computer and am having trouble printing my Express Docs. Printable luggage tags are available at the Online Check-In start page and include your name, stateroom and departure date. Fully Accessible Single Side Approach Choose from more than 150 items, including a festive bottle of Champagne, specialty dinner, luxurious spa treatment, bouquet of flowers or an onboard credit. These rooms provide wide interior & exterior doors, a shower with no threshold, grab bars, shower seat, accessible shower controls, and hand held shower head. Active-Air traffic controllers, Air Marshalls, FAA & TSA employees regardless of flight benefits. That's because your Future Cruise Consultant has immediate access to Holland America's reservation system and can view all availabilities on all sailings. No sharing is permitted. As the airfares we use are based on capacity controlled, promotional, and group fares, we may limit or close sales without prior notice at any time. Express Docs are a more environmentally friendly option. If you are looking for some of the most spacious and comfortable ships at sea, award-winning service, exquisite dining, extensive activities and enrichment programs and compelling worldwide itineraries, you've come to the right place.