You will find the termination clause on your membership card. You have the following options to terminate your PureGym membership: Via registered letter (only in exceptional cases). Heres how to freeze it: Scroll down to Freeze Your Membership and select this option. Day passes are subject to a fair use policy. Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY. #catch22 1 PureGym @PureGym Replying to @itstaaanya @itstaaanya You can find the club's phone number HERE. You can also speak to someone at the front desk and tell them that you would like to cancel your membership. The offer will not be able to be claimed by Members on: 0 joining fee terms & conditions (Vitality members only), No Joining Fee and National Access Corporate Offer, 2009-2023 Pure Gym Limited (1.2.32413-MOB-71-R6c66fe 0F87), Registered in England No: 6690189 Reg. Moreover, speaking with someone is also useful if you want to freeze your account or move your membership to another individual gym. GET 50% OFF YOUR FIRST MONTH PLUS 0 JOINING FEE. Clearly telling them your intentions and asking for clarification on anything you dont understand is important to fully understand how to cancel your membership. They'll then be able to re-join PureGym using their Vitality membership. PureGym Plus members can freeze their membership for up to 3 months in a 12 month period at no cost. The ticket number serves as proof of the submitted cancellation. Your invoice will be sent twice to your email address specified in the contract 4 weeks before the start of the contract. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. From here, you can then pick the gym youd like to move to and the membership option that suits your needs. Please respect the notice period in your contract. Yes, PureGym wants to keep you totally in control, any time of day. Simply head to your Member's Area and go to Packages and Upgrades, youll be able to pick the gym youd like to move to and the membership option that suits your needs. Before you join. But you cant buy a further additional subscription. Bolts are also available in this membership plan; you have to only 3 per month to get access. You can freeze for free for 1 month. If youre within that period, youll have to wait until the next month to cancel. *currently available in selected clubs only. If you have a direct debit membership, then you can cancel at any point up to five days before the debit is due. Upgrade, change your club, amend payment details and much more bylogging in to the Members Areausing your email address and PIN number. They will be able to answer your questions directly. Price will increase automatically to price specified on join page after this. Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY. R961ROP 5 yr. ago Same thing happened to me. All you need to do is log into yourMember's Area, select the 'Packages and Upgrades' tile and follow the instructions. Follow the step by step process below. If youre changing your bank details well need ten days notice before your next payment is due. In the MYPUREGYM online customer centre you will find all the information about your membership. This also applies in the case of payment deferrals. These conditions are specified in your membership terms. Outside of term time multi-gym access will be made available during the following dates, with eligible students able to access all open PureGyms during these times. If you're cancelling within 14 days, the full pro-rata amount will be refunded. You can cancel it online. If the online cancellation option is unavailable to you, please cancel directly through your bank. Please keep this ticket number on file until you have received the cancellation confirmation from us. Cancel By Telephone. Sometimes people dont like the training or services provided by PureGym, so they go for cancellation. Head over to your profile by clicking on the "Your Profile' button. You can bring a friend for free every Saturday and Sunday without any time and frequency restrictions, but only one friend per visit at a time. If you terminate your contract via the contact form, you will receive an automatic reply with a ticket number after a short while. Any further freeze, for up to 3 months within a 12 month period is at a cost of 6.99. You do not have to complete the survey to be entered, The prize will be emailed and cannot be exchanged for a cash prize, The prize will be redeemed via Apple Vouchers, PureGym withholds the right to remove or amend this prize at any time. This can be due to several reasons: Confirm. If you have a corporate membership, you can cancel by informing the third-party who set it up for you (usually your employer). You have access to a wide range of training classes, including cycles, legs, bums. In the latter case, you can book only Live Group Fitness that take place in your club. They have a notice period of 10 days. We are a company registered in England and Wales. This can be removed during exercise. But despite all the features some people are not satisfied with their services and want to cancel the membership. In conclusion, cancelling your PureGym membership can be pretty easy. Our PLUS membership allows you to bring a guest with you for free, up to four times a month. The unique code is assigned to each PT. If you want to come back to us sooner, you can! Many people will have a monthly PureGym membership. Alternatively you can email[emailprotected]if you prefer. Not only this, but PureGym also provides free training classes to make sure that all the members are doing well. They can even help you set up a new direct debit system without affecting your account and membership. Take note, if you are worried about lockdown or gym closure, you will NOT be charged for this period. New puregym can't cancel membership Gone puregym can i bring a guest where. Before knowing how to cancel PureGym membership, look at the subscription plan so that if you are not satisfied with one plan, you can switch to another one. Read all the instructions given and confirm your cancellation. Have you observed the notice period or has the termination not been confirmed yet? However, the email address can be changed at any time by an employee in the studio. 2009-2023 Pure Gym Limited (1.2.32413-MOB-71-R6c66fe 0FRS), Registered in England No: 6690189 Reg. Or check out ourHelp Centrefor commonly asked questions. Have you been a member before? The deadlines for payments and cancellations shall remain the same. Learn more here. It is a chain of homely health clubs, and the number of health clubs has reached 294 in 2020. Is Pottery Barn Performance Fabric Worth It? From here, you can follow the cancellation instructions. Cancel the direct debit with your bank and give 4 working days to your bank to terminate the membership. Not only the group glasses PureGym provides, but also it provides personal training classes during the journey of your fitness. You can easily manage your membership online. Offer valid for the next 31 days and must be claimed by this date. Your responsibility for anothers conduct: If we have reasonable grounds for believing that you knowingly provided your PIN number / Access Device to another individual or individuals, or allowed unauthorised entry following your entry to the gym (Known as tailgating) in addition to our rights referred to in paragraph 4 above, we may hold you responsible for the conduct of the individual(s) while on our gym premises, and liable for any loss we suffer as a consequence of that conduct. The Joining Fee (if one is payable) and first month's membership fees are collected from you by us either by Debit / Credit card at time of purchase, or by Direct Debit approximately 5 working days from your membership application date. If you terminate the contract via e-mail, you will receive an automatic reply with a ticket number after a short while. If you have bought a plus membership of PureGym, then you cannot freeze your membership. USE CODE: SAVEHALF. . You cannot work out while membership is suspended. Please click here to read the HOUSE RULES. You will receive the login details in your welcome email. Well, you've come to the right place. Then please check your spam folder. No, the time stop option of 1-3 months per year for Core or Premium/Unlimited members is not cumulative. Please refer to the General Terms and Conditions (GTC) for further information about monthly memberships. Monatlich kndbar und ohne Mindestlaufzeit. You need to do this no later than 3 working days before your next payment date to stop that payment being taken. 2009-2023 Pure Gym Limited (1.2.32402-SPT-272-Rc69905 0EGG) Registered in England No: 6690189 Reg. Please make sure that your email address is always up to date. All the health clubs are monitored by real-time TV linked by the security team and ambulance services. You will need to check your selected gym which you can do within thejoining processwhich will show you if it is available, the price andhours you can use the gym. It's immediate, so you can go to the gym straight away once it's unfrozen. All PureGym memberships have a notice period of 3 months before the end of the contract, except for the Core and Premium/Unlimited contracts. If you cancel during this period, you will receive a full refund. The easiest way to cancel your PureGym membership is through the online cancellation process. PureGym is a private company in the UK founded in 2009 by Peter Roberts. You cannot transfer this agreement to anyone else. This is accepted by all members upon conclusion of the contract. If I email them & pay today I can get it back to 20. A monthly charge is applied if you freeze your membership. Note: Make sure to do this four working days before your next payment is due. Once you do, inform them that you wish to cancel your membership, and they will walk you through the process. LINK TO CONTACT FORM. The freeze will be applied from your payment date, so make sure it is added at least 3-4 working days before this date. If you already have an additional subscription, you can upgrade to the All in One. Your membership options youre in control! All student memberships are subject to PureGyms membership rules and terms and conditions. The Friend ID will only work after you have checked in to the club as a primary member. Upgrade, change your club, amend payment details and much more by, using your email address and PIN number. For Off Peak memberships, access is granted daily until 2 pm. Hit the Login option available on the top right corner of the screen and provide the necessary details. If you are willing to cancel the PureGym, first contact a member.services@puregym.com and tell them that you want to cancel the membership. Guest passes should be booked to start before the advertised expiry date. A parent or legal guardian must also be present and sign the membership contract when you register with the club. Depending on the remaining term, you can pay an extra fee for the upgrade. Go to your Members Area, select 'Your Profile', then follow the instructions to freeze. When life becomes busier, people have to work more than it is possible to cancel their membership. If you want to keep track of your payments, Nova can easily do this for you. We've made it really easy to freeze! Hurry, ends midnight! From there, you will be able to cancel your monthly membership. Just log in to your Member's Area using your email address and PIN to update and change whatever you like. Your clients will be entitled to all the rights and privileges of a standard guest pass user. You can contact us by e-mailing us at, If you wish to contact us in writing, or if any clause in these terms requires you to give us notice in writing you can send this to us by e-mail to Pure Gym Limited at. The gym can be used by those aged 14 to 15 years if their parent is in the club and they have completed a fitness orientation. As such, if youre on a monthly payment schedule and your next payment is due within a few days, youll need to wait until the payment rolls over to cancel. You will be entitled to all the rights and privileges exercisable for the Type of Membership chosen. Offer must be claimed using the unique promotional code received by via email. 1. Offer is only available at selected gyms and cannot be used elsewhere, or exchanged for cash. Please keep this ticket number on file until you have received the cancellation confirmation from us. If you are cancelling within 14 Days, the full pro-rata amount will be refunded. For time stops longer than 3 months (4-9 months), you will need a doctor's/ employer's certificate/ certificate of military service (if applicable). Note: If you have taken out a promotional subscription with free add-ons, the add-ons will automatically be renewed with the subscription at the prices valid at the time of purchase, unless you have cancelled the add-ons in good time. Members with annual membership can pay the amount in the club (except for Bern Lorraine) or by invoice within 20 days. We and our partners use cookies to Store and/or access information on a device. Search another category. You can join the gym at any time in the day or night. Important: If you upgrade to Premium/Unlimited, your subscription will also be extended to Premium/Unlimited. Can you cancel your PureGym membership at any time? However, it is still possible to get started right away. The house rules contain all regulations and guidelines which must be observed in the studio by our members. During this period, you will have your usual right to terminate your membership in accordance with the membership terms and conditions and rules. Can a 14 year old go to the gym UK? Vielen Dank fr deine Newsletter-Anfrage. If you're in Northern Ireland, contact Consumerline. Some of our partners may process your data as a part of their legitimate business interest without asking for consent.